Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.
Odyssee Field Service connects with Freshdesk to speed up the field service process. Let each submitted form be the start of a new Odyssee field Service request.
How does it work?
Odyssee Field Service uses Zapier to connect to Freshdesk. Zapier lets you connect Odyssee Field Service to 2,000+ other web services.
Automated connections called Zaps, set up in minutes with no coding, can automate your day-to-day tasks and build workflows between apps that otherwise wouldn't be possible.